We have a 48 hour cancellation policy. You must cancel your reservation no later than 3:00 pm two days prior to your arrival to avoid any cancellation fees. Cancellations made after that are subject to a penalty totaling the first nights stay; No Shows are subject to the full cost of the reservation. For group reservations with 5 rooms or more, we have a 2 week cancellation policy. If you made your reservation online through a third party website, you must cancel through that website.
Please note that while we are open 24/7, our office is usually locked at 10pm. For late arrivals we ask that you notify us in advance so management can prepare for your arrival. Please ring the "night bell" and wait for one of our onsite managers to check you in. Check-ins after 12am are considered next day check-ins and may be charged a early arrival fee of $25.
A $200 refundable security deposit may be required upon arrival in case of incidentals or damages. Deposits may be taken in either cash or authorized card form. Please note: when using a credit or debit card, it may take a few business days before the hold on the funds is released by the issuing bank. Cash deposits are returned upon check out.
Dogs are allowed in designated rooms only, so please declare them! We charge a $25 fee per stay; this covers up to 2 dogs. Maximum of 2 dogs allowed in the room. Owner must be able to control barking; all dogs must be housebroken. Service dogs that fall under the ADA are not subject to this fee. Please note that Emotional Support or Therapy dogs are not considered service animals under ADA and are therefore subject to our fee. Undeclared animals will result $50 fee per animal. We do not permit feline guests.