Holiday Lodge Policies
Cancellation Policy
We have a 72 hour cancellation policy. You must cancel your reservation no later than 3:00 pm three days prior to your arrival to avoid any cancellation fees. Cancellations made after that are subject to a penalty totaling the first nights stay; No Shows are subject to the full cost of the reservation. Early cancellation after arrival and payment will not be refunded. For group reservations with 5 rooms or more, we have a 2 week cancellation policy. If you made your reservation online through a third party website, you must cancel through that website.
OPEN 24 HOURS 7 DAYS A WEEK
Please note that while we are open 24/7, our office is usually locked at 10pm. For late arrivals we ask that you notify us in advance so management can prepare for your arrival. Please ring the "night bell" and wait for one of our onsite managers to check you in. Check-ins after 12am are considered next day check-ins and may be charged a early arrival fee of $25.
Security Deposit Policy
A $200 refundable security deposit may be required upon arrival in case of incidentals or damages. Deposits may be taken in either cash or authorized card form. Please note: when using a credit or debit card, it may take a few business days before the hold on the funds is released by the issuing bank. Cash deposits are returned upon check out.
PERSONAL ITEMS
Please note that Holiday Lodge is not responsible for items left behind after check-out. Items left behind will be held for 24 hours. After 24 hours left behind items will be donated or thrown away. Holiday Lodge will not ship items left behind. Please make sure you pack all of your belongings and double check your room before returning the key.